onestaffmedicalrecruiter4

Recently, I asked recruiters what they would do in these situations.

Stephanie has been a recruiter for 12 years with the last 3 years with OneStaff Medical.

Below is her responses:

In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter. 

I would apologize that the positions were getting further and further away. I would let Flo know that I can talk to the hospital to see if we can get you something a little closer, so you don’t have to go this far away. I also would make a note that in the future, Flo only wishes to go 10-15 miles away, and this way next time around, we can accommodate what Flo’s wishes are, to make sure that she is happy with her job and her company.

Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardium care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response? 

I would never put Betty in a situation like that. I would make sure that the facility knows that Betty is not comfortable floating to the NICU, and would advise Betty to let the manager at the facility know that she is not willing to float to NICU because of her lack of experience in that unit.

Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?

If this were on the weekend, I would tell her to go to the nearest hotel that is clean and somewhere she is comfortable. I would let her know first thing Monday we will find her a new place and investigate the issues at the housing we booked her at. If this were during the week, I would let our housing department know right away, and we would book her somewhere else.

You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?

I would support her through the whole process and be sure that the facility knows, for future placements, we need to know this upfront so we can warn our nurses incase we sent someone who may have this same issue. I would work with the facility to be sure they hold her position for her.

You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do? 

I would let her know that I will do everything I can to push up the start date, but I need her help to get all of the compliance finished as soon as possible to make this a smooth process.

Finals Words to Traveling Healthcare Professionals:

Please be sure to have all your ducks in a row with compliance documents.

Please be sure to have all of your travel arrangements made make sure that your family knows that you are traveling for 3 months, and that they are on board with it.

Please let us know upfront about time off or any issues they foresee.

Be honest with us about your experience.

Highway Line

If you would like to work with Stephanie Plechas, you can email her at…

splechas@ onestaffmedical.com

(take out the space)

Highway Line