Recently, I asked recruiters what they would do in these situations.  Ross has been a recruiter for 9 years with the last year at Fusion Medical Staffing years.  His responses are below:

  1. In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.  Communication is a number one priority. From the first conversation I have with a new recruit I stress the importance of this. I would have wanted to know the first time the traveler was asked to travel beyond the 10 miles, however at this point I would contact the company and have them honor the agreed upon contract!
  2. Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardium care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?  I would communicate with Betty and let her know she is not obligated to float to a unit she is not comfortable with. I would inform the company I cannot have my nurse working outside her scope of practice. Again, I would clearly communicate with all parties to ensure my travelers license and the patients care are the top concern.
  3. Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond? I immediately provide a hotel for Nurse Roach to stay in while we find adequate housing. Unfortunately these things happen when placing a traveler at a new facility and in a new housing option. I keep referring to the importance of communication. Again it is key in this situation so we are able to ensure quality housing!
  4. You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?  Wow, I appreciate her dedication, but I would stress the importance of her taking care of herself so she able to provide quality patient care. In this situation it would be best for her to go home for the time being or at least to a new location where her asthma will not be a problem.
  5. You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do? I have stressed the importance of communication between the nurse and I. It is equally important for me to communicate with the recruiting manager, and HR. In this unlikely situation I would immediately find a new position for my nurse. I would take care of her housing and travel expenses during this time frame and make the best of the situation!
  6. Ross would like to add:  Travel nursing can be an amazing career opportunity! It is key for nurses to ask questions and then ask more questions! Believe me I will do the same! This allows me to understand what your main goals are with traveling and to best meet your expectations!

Highway Line

If you are interested in working with Ross Fuhr.  You can email him at: 

ross@ fusionmedstaff.com

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