Recently, I asked recruiters what they would do in certain situations.  Phil has spent all his five years of recruiting at Critical Nurse Solutions, Inc (CNS Nursing).  Here is what he had to say:

  1. In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter:   You won’t be in this situation with our company. If it were to happen the first time, I would hope you would communicate this with me before the situation gets out of hand and “We” would work together with hospital to correct situation. If the situation is exactly how the question reads. We would make sure you were working where you want to work/the hospital you were contracted with and our company would still assist with the hospitals needs.

  2. Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-partum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?    We would call the nurse and ask them first if they were capable in assisting the hospitals demand if the nurse completed competency testing prior to assignment. If the nurse says they are unable to work that unit or doesn’t feel comfortable. We would just tell the hospital no but depending on the hospitals location we just might have a per diem (local) nurse of that specialty to assist with hospitals needs.

  3. Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?   I would ask the nurse what he/she would like to be done. A new room? A new place to stay? CNS would call management/leasing office and arrange another room to assist with the nurses needs or arrange another for the nurse to stay. 

  4. You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things outWe would arrange him/her absence with the hospital. And ask how we can help assist with the nurse and facility.

  5. You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?  This has never happened but If this were to happen. I would call the nurse and explain what happened, and strategize with nurse on the next course of action.

Highway Line

If you are interested in working with Phil.  You can email him at: 

phil @cnsnursing.com (take out the space)