Recently, I asked recruiters what they would do in these situations.  This is Jessica’s answers.  She has been a recruiter for 3 years with the last 1 year at Fusion Medical Staffing.

  1. In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.  Floating is one of the main things that should be discussed in an interview because it can be a deal breaker. Once this is discussed in the interview, it should be laid out in the contract for the employee to sign and then there will not be an issue. Being proactive with things like this can really make a huge difference and save time on future issues.

  2. Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardium care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?  Let the hospital know that this is beyond the nurses competency level. Patient safety is number one, and floating a nurse who is not competent in a specific unit is a dangerous situation for the patient, nurse, and hospital.

  3. Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?  I would call the traveler ASAP and get them into a hotel until the housing department can find somewhere else to stay. 

  4. You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?   I  would call the traveler and see what she feels most comfortable with doing. Some facilities would ask if the nurse wants to make it up at the end, but I would leave it 100% up to the traveler.

  5. You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?  I have never had anything like this happen, but I would probably call the nurse and explain the situation open and honestly and see what we could do to fix it: whether that be find a different contract close to the area or work it out with the hospital.

  6. What would you like travel nurses to know about being a great traveling nurse and making your job easier?  Be open and honest with everything. Although its sometimes hard to be open, especially when talking about tough things (money, issues, etc) it is very important and makes life way easier for the both of us.

Highway Line

If you are interested in working with Jessica McQuillan, you can email her at:  

jessica@ fusionmedstaff.com

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