Recently, I asked recruiters what they would do in these situations.  This is Andy’s answers.  He has been a recruiter for 3 years with the last 1 year at Fusion Medical Staffing.

  1. In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.   I would do anything in my power to get in touch with the hospital and see why the original agreement was changed. The nurse should have never been put in this situation and would be right to be frustrated. I would make sure that the facility was aware that she would need to stay between the first three hospitals that she was contracted with.

  2. Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardium care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?  I am available to my nurses 24/7 so she would be able to get in touch with me immediately. I would tell her not to do anything that would put her license as an RN at risk. If the NICU is beyond her skills at that time, then she should not agree to work it. I would ask her to reach out to my contact at the facility and explain why she can’t work in that unit and I would remind the facility that she was not contracted to work outside Labor and Delivery.

  3. Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?  I would tell her to check into a hotel that is nearby and let her know that we will get her into new housing asap. There is no reason housing should not be clean, safe and as close to the hospital that she will be working in as possible!

  4. You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?  I would have thoroughly explained to the RN before she took the contract where she would be headed. I would continue to pay the RN her stipend/per diem while she was recovering and I would get her to an area more suited to her health immediately once she recovered.

  5. You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?  I would explain the situation to the RN and I would make sure she was reimbursed immediately for her travel costs. I would do everything in my power to get her another assignment near by and to get her to Las Vegas on the following contract.

  6. What would you like travel nurses to know about being a great traveling nurse and making your job easier?  I would just tell nurses to be honest with themselves about what they want and what they can do – and then to pass all that information on to their recruiters. When traveling, it’s always easiest to be as flexible as possible. That isn’t always possible for everyone and that’s ok. But realize that more items on your wish list will also limit the number of options out there for you. This is a great time to get into the market though, and there are so many great opportunities out there for traveling nurses right now!

Highway Line

If you are interested in working with Andy Bern, you can email him at:  

andy@ fusionmedstaff.com

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